WebFeefo General Information. Description. Developer of customer insights and feedback collection platform intended to serve brands from different domains. The company's analytics and reporting suite provides in-depth business insights by taking genuine feedback from customers, empowering brands to make smarter decisions and improving consumer … WebFeefo used Appcues to gradually roll out and announce a major UI redesign. A clever strategy and ample communication with their customers resulted in minimal churn, a 30% user opt-in rate, and plenty of useful customer feedback. We talked to some Feefo folks to find out how they did it.
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